Cedar Fair Reride Policy

Policy is whatever the op you speak to feels like at the moment, that's the impression I get from them.

A client of mine can expect a freebie here and there depending if they are nice or more importantly what mood I am in that day. A re-ride is a once in a while fun perk but not to be expected or demanded in a self absorbed and self entitled way.

Rather than bitch and moan about inconsistency on a re-ride policy, how about shutting up and taking advantage/being grateful when they allow it and just saying thank you?

If they are consistent with writing down and enforcing a re-ride policy, it almost certainly is not going to be a policy of "re-rides for anyone and everyone all the time." It's more likely to be something like "no re-rides for anyone no matter what the crowd level or the event or the person sitting in the seat."

By complaining about it, you're going to ensure that there are no-re-rides ever for anyone because they will crack down on the ones giving the re-rides, not the one telling you to walk your ass around.


-Matt

Or, perhaps they would actually implement a policy that is both safe and provides a good experience to the guests, in which case your jerky A Few Good Men speech falls flat.

thedevariouseffect's avatar

There isn't a policy to begin with, it's all subjective.

I'll let a few people reride maybe like 30 min before closing if I have noone in the station. I'm not going to get the "well they got to" card put in my face. Maybe first thing in the AM if we didn't pull a crowd. Also sometimes maybe a ride here or there if it's a cool fun day or something. Someones not getting a reride at 2208 I can tell you that right now..I'm ready to close, go home, and enjoy some off time. You had all day to get rides in, glad we got you as the last ride, but when it's time to clock out it's time to clock out.


Corkscrew, Power Tower, Magnum, & Monster/ Witches Wheel Crew 2011

But what policy would make everyone happy?

You could say that if no one waiting in your row, you can re-ride. Then the guy in front of you who did have someone waiting has to go around and he complains. Does it apply during all operating hours or only special events?

Did I see someone seriously suggest they can allow "1 or 2" re-rides? Who's going to keep track of that for all 108 or so people on a ride at a time? Honor system? Ride ops who have been working all day and are itching to go home? RFID chip in every guest? Seriously? Do we allow one re-ride on Magnum or Raptor and then three or four on something less intense? Where's the consistency there?

What I am saying is if they enforce a policy surrounding re-rides, it is certainly going to make someone upset - and it's most likely going to be the enthusiasts who are expecting something above and beyond what a normal guest gets. It is really in our best interests to not push the issue with the park.

I like the idea of letting the crews common sense and the situation determine what's allowed and what's not as far as re-rides. I've always gladly re-ridden if they allow it. If they tell me to go around, I gladly do that too.

When I worked at the park, the official policy was "no re-rides." Anyone allowing them was bending the rules and putting their job at risk. Did common sense take over sometimes? Yea. But maybe at another ride, someone was more "by the book" and then people complain. They aren't going to err on the side of common sense. They are going to make a policy that is uniform and that is no re-rides. Maybe they'll even put it in the park map or on some signs.


-Matt

thedevariouseffect said:
There isn't a policy to begin with, it's all subjective.

I'll ... I have noone in the station ... I'm not ... my face ... we didn't ... I can ... I'm ready to close

The fact that there's no policy and that it is subjective is the point of this thread.

But, by all means, you've done two now, why not post third time about how it is today. And, while you're at it, use a few more personal pronouns to illuminate the main problem of the current arrangement.

thedevariouseffect's avatar

Usually rerides you just tell crowd to spin the turnstile however many rerides you have, or include them on your hand clicker you use for VIPs, disabled guests, etc.

The best policy is no rerides..and if you do get them enjoy them. If there is a policy that gives them, and someone doesn't get that chance, etc. you're going to have a complaint generated and it's not needed.


Corkscrew, Power Tower, Magnum, & Monster/ Witches Wheel Crew 2011

Coco's avatar

Michigan's Adventure seemed to have great crews working this summer compared to last summer in terms of their re-ride policy, or else they have actually declared one in that park. We were able to re-ride all the coasters as many times as we wanted this year as long as no one was waiting for your seat. If they were, you could just pick any other empty seat. I don't understand not allowing re-rides when the majority of the seats are empty. You are sending the train anyway, so you might as well fill it up and make your those few guests who want to re-ride happy.
On a side note, I'm not sure if they were even supposed to do this, but at MiA this summer, one of the ert rides was Corkscrew. My niece and I were pretty much the only ones there for ert, except for one other family who were on the Lakeside Gliders the whole time. When we came got back to the station, we asked if we could keep re-riding, and both the ride ops said yes, and just sent the coaster again without even checking any of the seats (seems like that's the part that maybe wasn't supposed to happen!). I must say, my niece felt pretty special going around and around on Corkscrew, while there was a line up of regular guests waiting until the park opened watching us ride again and again lol! My head wasn't too happy after that morning though!
Anyway, it seems MIA had a pretty lax re-ride policy this summer which was awesome on the non-busy days. I understand the difference between CP and MIA traffic, but if the seats are empty and people are courteous about getting off if needed, why not let re-rides happen.

Daniel Smith's avatar

Back in May towards the end of the day on Dragster, they were letting us re-ride with out having to walk back through the line. There were so many empty seats that they encouraged people exiting there trains to walk over to the loading area and re-ride.


Quote from a Corkscrew ride op, "And Dragster is down again"

thedevariouseffect's avatar

Thats common, it's called dead weight


Corkscrew, Power Tower, Magnum, & Monster/ Witches Wheel Crew 2011

What noone has mentioned is the idiot guest factor. 99.99 percent of people would be fine with a common sense reride policy. It is the 0.01 percent that will cause a scene if someones is waiting for their row when there are other available rows. There is always one that ruins it for everyone else.


Fight the Shapers . . . Join the Resistance . . .
Save Humanity!

The scenario you mention is not the BS you are making it out to be. If you are in row in a train, and there are people waiting for that specific row, you have to get out. Any policy that doesn't support that would be the "idiot" in such a situation.

Guests don't understand that re rides don't help numbers at all. If 10 people want to re ride each time the station isn't full, ride hosts can't keep track of the amount of people. Re riding is kind of enforced within the line jumping policy.

Why do you need a “re-ride” policy? If the ride operators choose to have you stay seated if you want a second ride based on the ride queue lines, than that is what is done. If the ride operator chooses not to have you stay seated and wants you to exit and walk around, than that is what you do. In other words, the decision of the ride operator IS the policy, subjective or not. That said, in my opinion, it is silly to ask you to walk around if there are only a few people waiting. However, it is not my call or my decision to decide how this is done. As a guest of the park, you are subject to follow the direction of the park employees. They work for the park, you do not. It is just that simple. If you have a problem with this arrangement, I suggest you don’t come to the park.

Krafty - Yeah, true. Like why Dragon Challenge was neutered - it doesn't duel any more because some people were dropping loose articles (IDK on purpose or not) and some guy got his eye damaged beyond "repair."

Back to re-rides, I'm just saying, I don't like it when I am told to get out, and as I look back at the gates closing, my row (along with several others) is still vacant.

How about a compromise, as I suggested before. If people are in the queue, but not the station, just ask the person in the row to step out until the gates close. That should be permitted. Of course, it wouldn't work efficiently on Gatekeeper, in which case, riders should be let back into the line through the gate if nobody is on the stairs. The one issue is chaos if many people want to re-ride and there are too few rows.

TwistedWicker77 said:
Guests don't understand that re rides don't help numbers at all. If 10 people want to re ride each time the station isn't full, ride hosts can't keep track of the amount of people. Re riding is kind of enforced within the line jumping policy.

But rerides do help numbers. On both Raptor and Magnum I was fortunate enough to get rerides and what the ride ops did was asked who was reriding. We rised our hands and they took a count and flipped the turnstile the amount of times people were reriding.

Chuck Wagon's avatar

Another point worth noting, some rides have a policy that requires all the restraints to be opened and re-closed. I'm not sure which (if any) at Cedar Point have this, but I know that Banshee at Kings Island has all the restraints and seatbelts opened and then re-closed, even if the seats are empty.


-- Chuck Wagon --
aka Pagoda Gift Shop

That's probably more programming than policy, at least on the newer B&M's. I don't have confirmation but I believe the software does this to prevent riders from being trapped on the ride. That being said, we were able to re-ride GateKeeper during HalloWeekends Media Preview. We simply had to raise up the restraints and pull them back down.

Although re-rides are nice, they also can lead to a lot of problems, especially when some people get to re-ride, while others do not. I believe a good policy would be if the number of people in line, plus the number of people on the ride unit fills the ride unit more than two thirds of the way full, re-rides should not be permitted. I see re-rides as a reward for being at the park in less than ideal weather, not the normal which results in us getting spoiled.

Closed topic.

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